Terms & Conditions

Last updated: November 2026. These terms are a general template; have them reviewed by a qualified professional before relying on them.

1. The service

ValueJobSupport provides technical guidance, mentoring and troubleshooting assistance to IT professionals. Our role is to help you understand and complete your own work. By using this website or booking a session you agree to these terms.

2. What the service is not

• We do not guarantee employment, job placement, promotions or any specific work outcome.
• We do not attend interviews, meetings or assessments on anyone's behalf, and we do not impersonate any person.
• We do not access employer systems, networks, repositories or accounts, and we will decline requests to do so.
• We do not complete academic assignments or certifications for anyone.

3. Your responsibilities

You are solely responsible for complying with your employer's policies, confidentiality and non-disclosure obligations, security controls, client contracts and applicable laws. Nothing in our service authorizes you to violate any of them. In particular you agree:

• not to share credentials, secrets, customer data or proprietary material you are not permitted to share;
• to sanitize examples, logs and screenshots before sharing them;
• to use our guidance honestly and not to misrepresent your skills or our involvement where disclosure is required.

4. Sessions, scheduling and payment

Prices shown on the website are starting prices and may vary with technology, complexity and urgency. The price and schedule for your request are confirmed with you before work starts. Rescheduling and refund arrangements are agreed at the time of booking.

5. No warranty

Guidance is provided in good faith based on the information you share. Technical advice may not fit every environment, and you are responsible for reviewing, testing and deciding whether to apply any suggestion. The service is provided “as is”, without warranties of any kind.

6. Limitation of liability

To the maximum extent permitted by law, ValueJobSupport is not liable for indirect, incidental or consequential damages, including loss of employment, data, revenue or business, arising from use of the service. Our total liability is limited to the amount you paid for the session(s) giving rise to the claim.

7. Confidentiality

We treat what you share as confidential and use it only to provide the service, as described in our Privacy Policy.

8. Acceptable use

We may refuse or end any engagement that appears to involve deception, unauthorized access, policy violations or unlawful activity.

9. Changes and contact

We may update these terms; continued use of the service means you accept the updated terms. Questions? Contact us.